2024

Knowledge management

Name: Knowledge management
Code: GES12550M
6 ECTS
Duration: 15 weeks/156 hours
Scientific Area: Management

Teaching languages: Portuguese
Languages of tutoring support: Portuguese

Sustainable Development Goals

Learning Goals

• Discuss the key constituents of knowledge management solutions including infrastructure, processes, systems, tools, and technologies
• Explain how knowledge management impacts contemporary organizations
• Provide examples of the ways in which knowledge management impacts contemporary organizations
• Discuss the underlying technologies that enable knowledge management solutions
• Analyse issues related to management practices and the future of work and knowledge management.

Contents

1. Fundamentals of Knowledge Management
2. Introducing knowledge work: processes, purposes and contexts
3. The knowledge-based enterprise
4. Metrics and impacts of knowledge Management
5. Intelligent Organizations
6. Knowledge Networks / Social Networks

Teaching Methods

In the curricular unit in question the following methodologies will be used:
- 1 Academic-practical time of 1,5 hours per week, mainly for the interconnection of theoretical and practical knowledge;
- In the face-to-face classes, an active participatory methodology is adopted through the promotion of dialogue, exposition of ideas and opinions in order to stimulate reasoning, abstraction, oral exposition and role playing.
- Indication of the readings that the students must make to prepare their study at the level of the basic bibliography;
- Resolution and discussion of cases in the classroom;
- Use of the e-learning platform in order to establish greater contact and interactivity with the students;
Given the nature of the programmed subjects, it will be extremely important that the students develop extra-class work, namely reading the bibliography and solving the proposed cases.